Privacy Policy

At www.tehraav.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place orders, or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

This may include:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through third-party payment gateways)
Account Login Information (if applicable)

b. Non-Personal Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Time Spent on the Website
Referral Source

c. User-Generated Content

Information you voluntarily submit, including:

Product Reviews
Customer Feedback
Contact Form Submissions
Email Communications
Social Media Interactions

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products and services.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website, products, and customer experience.
Respond to inquiries and feedback.
Prevent fraud and unauthorized transactions.
Comply with applicable legal obligations.
Send promotional emails and marketing communications (only where permitted).

3. Data Security

We take data protection seriously and use industry-standard security measures to safeguard your personal information, including:

Secure SSL Encryption
Protected Payment Gateways
Restricted Access to Customer Data
Secure Servers and Monitoring
Regular Security Updates

While we strive to protect your information, no online transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information.

Your information may only be shared with:

Trusted Payment Service Providers
Shipping & Logistics Partners
Technology Service Providers
Government or Legal Authorities (where required by law)
Fraud Prevention & Security Services

All third-party partners are required to maintain the confidentiality of your information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences.
Improve website performance.
Analyze visitor behavior.
Personalize content and recommendations.
Measure marketing campaign performance.

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent where applicable.
Opt out of promotional communications.
Request a copy of the information we hold about you.

To exercise any of these rights, please contact us at:

📧 Email: tehraavco@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or security of external websites. We encourage you to review their Privacy Policies before providing any personal information.

8. Children's Privacy

Tehraav does not knowingly collect personal information from children under the age of 13 years.

If you believe a child has provided us with personal information, please contact us immediately so we can remove the information from our records.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices.

Any updates will be published on this page along with the revised Effective Date. Continued use of our website after such updates constitutes your acceptance of the revised Privacy Policy.