At Tehraav, we strive to deliver your order in a timely, secure, and transparent manner. As our pieces belong to limited, curated Signature Collections, every garment is carefully crafted and available for immediate dispatch. Please read our Shipping Policy before placing your order.
1. Order Processing & Preparation
Orders are processed only after full payment has been successfully received. To ensure your garment arrives in pristine condition, please allow 1–2 business days for our studio to carefully inspect, prepare, and hand-package your order before dispatch.
2. Delivery Timelines
Once your order has been dispatched from our studio, the estimated delivery times are:
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Domestic Shipping (India): 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery timelines are estimates and may vary due to customs clearance, natural calamities, public holidays, or unforeseen delays caused by courier partners. While these situations are beyond our control, we will do our best to keep you informed throughout the shipping process.
3. Shipping Charges
Shipping charges are calculated automatically at checkout based on your delivery location, selected shipping method, and package weight.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS containing your tracking number and tracking link. You can monitor your shipment's progress using the tracking information provided.
5. Incorrect Address & Failed Delivery
Please ensure that your shipping address, contact number, and email address are accurate before completing your purchase.
If a delivery fails due to:
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An incorrect or incomplete shipping address,
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Incorrect contact information,
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The recipient being unavailable after delivery attempts,
additional shipping charges may apply for re-dispatching the order.
6. Customs Duties & Taxes (International Orders)
For international shipments, customs duties, import taxes, VAT, or other applicable fees are not included in the product price or shipping charges displayed at checkout.
These charges are determined by your country's customs authorities and must be paid by the customer upon delivery, where applicable.
Need Assistance?
If you have any questions regarding shipping or need help with your order, please contact our customer support team.
Email: tehraavco@gmail.com
Checkout Agreement (Recommended)
For added legal protection, especially for international orders and chargeback disputes, customers should acknowledge the following before completing their purchase:
"I have read and agree to the Terms of Service, Shipping Policy, Return & Exchange Policy, and Privacy Policy."
This Clickwrap Agreement helps make your store policies legally enforceable and provides stronger protection in the event of payment disputes or chargebacks.